Shipping Policy

Thank you for shopping with purpleseeker.com ("we," "us," or "our"). This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email once your order is dispatched.

2. Shipping Methods & Delivery Times
We offer several shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 7–15 business days Free (or specify cost)
Express Shipping 3–7 business days Calculated at checkout
Priority Shipping 2–5 business days Calculated at checkout


Delivery times are estimates and may vary due to customs, weather, or carrier delays.

3. Shipping Destinations
We currently ship to most countries worldwide. We do not ship to P.O. boxes or APO/FPO addresses. If your country is not listed at checkout, please contact us at support@purpleseeker.com.

4. Shipping Fees
Shipping fees are calculated at checkout based on weight, destination, and method. Free shipping may apply to orders above a certain value. Taxes or customs duties are the customer's responsibility.

5. Order Tracking
Once shipped, you will receive a confirmation email with a tracking number and link. Tracking updates may take up to 48 hours to appear after dispatch.

6. Customs, Duties & Taxes
International orders may be subject to import taxes or duties. These charges are not included in product prices or shipping costs and are the customer’s responsibility. We are not responsible for customs delays.

7. Delayed or Lost Orders
If your order does not arrive within the estimated timeframe, contact us at support@purpleseeker.com. We will work with the carrier to resolve the issue. We are not responsible for delays caused by incorrect addresses or circumstances beyond our control.

8. Incorrect Shipping Information
Please ensure your shipping address is correct. Orders returned due to incorrect addresses may incur additional reshipping costs.

9. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or refund as appropriate.

10. Contact Us
For any shipping-related inquiries, contact our support team:
Email: support@purpleseeker.com
Website: https://purpleseeker.com
Response time: within 24–48 business hours.

Thank you for choosing purpleseeker.com!